{"id":2170,"date":"2026-09-08T21:33:01","date_gmt":"2026-09-09T03:33:01","guid":{"rendered":"https:\/\/vchat.com.mx\/?page_id=2170"},"modified":"2026-09-08T21:41:29","modified_gmt":"2026-09-09T03:41:29","slug":"agentes-ai","status":"publish","type":"page","link":"https:\/\/vchat.com.mx\/en\/agentes-ai\/","title":{"rendered":"AI Agents"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2170\" class=\"elementor elementor-2170\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-946ee6c elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"946ee6c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-200b146\" data-id=\"200b146\" 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.cta-actions{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}\n#vchat-agents-v1 .reveal{opacity:0;transform:translateY(14px);transition:.48s}.reveal.on{opacity:1;transform:none}\n@media(max-width:980px){#vchat-agents-v1 .grid4{grid-template-columns:repeat(2,1fr)}#vchat-agents-v1 .split,#vchat-agents-v1 .cta{grid-template-columns:1fr}#vchat-agents-v1 .flow{grid-template-columns:1fr}.step{border-right:0!important;border-bottom:1px solid var(--line)}}\n@media(max-width:640px){#vchat-agents-v1{padding-top:22px}.vca-wrap{width:min(calc(100% - 28px),var(--max))!important}.vca-sec{padding:54px 0!important}#vchat-agents-v1 h1{font-size:clamp(44px,14vw,60px)!important}.grid4{grid-template-columns:1fr!important}.vca-actions,.cta-actions{display:grid!important;grid-template-columns:1fr}.btn{width:100%}.pillrow{justify-content:flex-start}}\n\n\/* FIX V2: contenido siempre visible en Elementor, sin depender de IntersectionObserver *\/\n#vchat-agents-v1 .reveal,\n#vchat-agents-v1 .reveal.on{\n  opacity:1!important;\n  transform:none!important;\n  visibility:visible!important;\n}\n#vchat-agents-v1 section,\n#vchat-agents-v1 .wrap,\n#vchat-agents-v1 .hero,\n#vchat-agents-v1 .sec{\n  visibility:visible!important;\n  opacity:1!important;\n}\n#vchat-agents-v1 h1,\n#vchat-agents-v1 h2,\n#vchat-agents-v1 h3,\n#vchat-agents-v1 h4,\n#vchat-agents-v1 p,\n#vchat-agents-v1 span,\n#vchat-agents-v1 b,\n#vchat-agents-v1 small,\n#vchat-agents-v1 li{\n  visibility:visible!important;\n}\n\n<\/style>\n\n<div class=\"vca-wrap\">\n  <section class=\"hero reveal\">\n    <div class=\"vca-k\">Vchat AI Agents<\/div>\n    <h1>AI that works as part of your <span class=\"grad\">operation.<\/span><\/h1>\n    <p class=\"vca-copy\">Create specialized agents by area, define what they know, how they respond, what they can do, and when they should hand over the conversation to a human.<\/p>\n    <div class=\"vca-actions\">\n      <a class=\"btn primary\" href=\"https:\/\/chat.vchat.com.mx\/registro\/\">Try for 14 days<\/a>\n      <a class=\"btn\" href=\"https:\/\/vchat.com.mx\/en\/precios\/\">View plans with AI<\/a>\n      <a class=\"btn\" href=\"https:\/\/vchat.com.mx\/en\/contacto\/\">Speak with an executive<\/a>\n    <\/div>\n    <div class=\"pillrow\">\n      <span class=\"pill\">Multiple agents<\/span><span class=\"pill\">Authorized knowledge<\/span><span class=\"pill\">Human control<\/span>\n      <span class=\"pill\">Transfers<\/span><span class=\"pill\">AI Credits<\/span><span class=\"pill\">Apparent consumption<\/span>\n    <\/div>\n    <div class=\"hero-shot\"><img decoding=\"async\" src=\"https:\/\/vchat.com.mx\/wp-content\/uploads\/2026\/09\/Seccion-Agentes-Vchat-by-StudioVainilla.png\" alt=\"Agentes AI de Vchat\"><\/div>\n  <\/section>\n\n  <section class=\"vca-sec\" style=\"background:#fff\">\n    <div class=\"vca-center reveal\"><div class=\"vca-k\">Configure them your way<\/div><h2>Each agent can have a different function.<\/h2><\/div>\n    <div class=\"grid4\">\n      <div class=\"card reveal\"><b>Role and department<\/b><span>Sales, customer service, reservations, support, or any other specific function within your operation.<\/span><\/div>\n      <div class=\"card reveal\"><b>Tone and behavior<\/b><span>Define how it should speak, what style to use, and which goals it should prioritize.<\/span><\/div>\n      <div class=\"card reveal\"><b>Knowledge<\/b><span>Assign only the authorized sources that this agent can consult.<\/span><\/div>\n      <div class=\"card reveal\"><b>Autonomy<\/b><span>Control how far it can go before asking for support or transferring to a person.<\/span><\/div>\n      <div class=\"card reveal\"><b>Channels<\/b><span>Determine in which channels each agent can participate based on your configuration.<\/span><\/div>\n      <div class=\"card reveal\"><b>Human transfer<\/b><span>When a response requires validation, the team receives the context to continue.<\/span><\/div>\n      <div class=\"card reveal\"><b>AI Credits<\/b><span>Check available capacity and expand it with top-ups without changing your plan.<\/span><\/div>\n      <div class=\"card reveal\"><b>Consumption per agent<\/b><span>Understand which agents are using the most AI within your workspace.<\/span><\/div>\n    <\/div>\n  <\/section>\n<\/div>\n\n<section class=\"vca-sec dark\">\n  <div class=\"vca-wrap split\">\n    <div class=\"reveal\">\n      <div class=\"vca-k\">Human + AI<\/div>\n      <h2>Control never disappears.<\/h2>\n      <p class=\"vca-copy\">Vchat doesn't force you to choose between automation or people. You can combine both models according to what each conversation needs.<\/p>\n      <div class=\"darkcards\">\n        <div class=\"darkcard\"><b>Disable AI globally<\/b><span>Pause workspace AI anytime.<\/span><\/div>\n        <div class=\"darkcard\"><b>Record a conversation<\/b><span>An executive can intervene manually without losing context.<\/span><\/div>\n        <div class=\"darkcard\"><b>Return it to AI<\/b><span>When human intervention ends, AI can resume handling.<\/span><\/div>\n        <div class=\"darkcard\"><b>Escalate due to lack of authorization<\/b><span>If there is insufficient knowledge or permission to respond, it is transferred to the team.<\/span><\/div>\n      <\/div>\n    <\/div>\n    <div class=\"shot reveal\"><img decoding=\"async\" src=\"https:\/\/vchat.com.mx\/wp-content\/uploads\/2026\/09\/Seccion-Inbox-Vchat-by-StudioVainilla.png\" alt=\"Control humano y AI en Inbox Vchat\"><\/div>\n  <\/div>\n<\/section>\n\n<div class=\"vca-wrap\">\n  <section class=\"vca-sec split\">\n    <div class=\"shot reveal\"><img decoding=\"async\" src=\"https:\/\/vchat.com.mx\/wp-content\/uploads\/2026\/09\/Seccion-Conocimientos-Vchat-by-StudioVainilla.png.png\" alt=\"Conocimiento AI en Vchat\"><\/div>\n    <div class=\"reveal\">\n      <div class=\"vca-k\">AI Knowledge<\/div>\n      <h2>AI responds with what you authorize.<\/h2>\n      <p class=\"vca-copy\">Upload and organize knowledge sources so your agents work with controlled, business-specific information.<\/p>\n      <div class=\"grid4\" style=\"grid-template-columns:repeat(2,1fr);margin-top:20px\">\n        <div class=\"card\"><b>Website and FAQs<\/b><span>Public information or frequently asked questions.<\/span><\/div>\n        <div class=\"card\"><b>PDF \/ DOC \/ TXT<\/b><span>Documents, policies, manuals, and internal resources.<\/span><\/div>\n        <div class=\"card\"><b>Tests and snippets<\/b><span>Check what information each source retrieves.<\/span><\/div>\n        <div class=\"card\"><b>Reindexing<\/b><span>Keep the information used by AI up to date.<\/span><\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"vca-sec\">\n    <div class=\"vca-center reveal\"><div class=\"vca-k\">How it works<\/div><h2>One conversation, multiple layers of intelligence.<\/h2><\/div>\n    <div class=\"flow reveal\">\n      <div class=\"step\"><small>01 \u00b7 ENTER<\/small><h3>Message<\/h3><p>The customer is writing from a connected channel.<\/p><\/div>\n      <div class=\"step\"><small>02 \u00b7 IDENTIFY<\/small><h3>Context<\/h3><p>Vchat consults history, contact, stage and available data.<\/p><\/div>\n      <div class=\"step\"><small>03 \u00b7 CONSULTATION<\/small><h3>Knowledge<\/h3><p>The agent uses only the sources it is authorized to use.<\/p><\/div>\n      <div class=\"step\"><small>04 \u00b7 ACT<\/small><h3>Respond or escalate<\/h3><p>Answer according to their rules or transfer to the team.<\/p><\/div>\n      <div class=\"step\"><small>05 \u00b7 CONTINUES<\/small><h3>Operation<\/h3><p>CRM, task, reservation, or follow-up keep the process alive.<\/p><\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"vca-sec\" style=\"padding-bottom:16px\">\n    <div class=\"cta reveal\">\n      <div><h2>Experience what it feels like to work with AI Agents.<\/h2><p>Create your workspace and configure your first agents within Vchat.<\/p><\/div>\n      <div class=\"cta-actions\">\n        <a class=\"btn primary\" href=\"https:\/\/chat.vchat.com.mx\/registro\/\">Start for free<\/a>\n        <a class=\"btn\" style=\"background:rgba(255,255,255,.08)!important;color:#fff!important;border-color:rgba(255,255,255,.14)!important\" href=\"https:\/\/vchat.com.mx\/en\/precios\/\">View prices<\/a>\n      <\/div>\n    <\/div>\n  <\/section>\n<\/div>\n\n<script>\/* V2: animations disabled for maximum Elementor compatibility *\/<\/script>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Agentes AI de Vchat AI que trabaja como parte de tu operaci\u00f3n. Crea agentes especializados por \u00e1rea, define qu\u00e9 saben, c\u00f3mo responden, qu\u00e9 pueden hacer y cu\u00e1ndo deben entregar la conversaci\u00f3n a una persona. Probar 14 d\u00edas Ver planes con AI Hablar con un ejecutivo M\u00faltiples agentesConocimiento autorizadoControl humano TransferenciasCr\u00e9ditos AIConsumo visible Config\u00faralos a tu [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2170","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Agentes AI - Vchat<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vchat.com.mx\/en\/agentes-ai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Agentes AI - Vchat\" \/>\n<meta property=\"og:description\" content=\"Agentes AI de Vchat AI que trabaja como parte de tu operaci\u00f3n. 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