{"id":2207,"date":"2026-09-08T21:59:08","date_gmt":"2026-09-09T03:59:08","guid":{"rendered":"https:\/\/vchat.com.mx\/?page_id=2207"},"modified":"2026-09-08T21:59:45","modified_gmt":"2026-09-09T03:59:45","slug":"inbox-omnicanal","status":"publish","type":"page","link":"https:\/\/vchat.com.mx\/en\/inbox-omnicanal\/","title":{"rendered":"Omnichannel Inbox"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2207\" class=\"elementor elementor-2207\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d41c3aa elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"d41c3aa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1306632\" 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auto;gap:22px;align-items:center;box-shadow:0 24px 60px rgba(28,34,78,.18)}\n#vchat-inbox-v1 .cta h2{color:#fff!important;font-size:clamp(29px,3.5vw,43px)!important}.cta p{margin:7px 0 0!important;color:#c6cde3!important;font-size:12.5px!important}.cta-actions{display:flex;gap:8px;flex-wrap:wrap}\n@media(max-width:980px){#vchat-inbox-v1 .quick{grid-template-columns:repeat(2,1fr)}#vchat-inbox-v1 .split,#vchat-inbox-v1 .cta{grid-template-columns:1fr}#vchat-inbox-v1 .grid3{grid-template-columns:1fr 1fr}}\n@media(max-width:640px){#vchat-inbox-v1{padding-top:22px}.wrap{width:min(calc(100% - 28px),var(--max))!important}.sec{padding:54px 0!important}#vchat-inbox-v1 h1{font-size:clamp(44px,14vw,60px)!important}.quick,.grid3{grid-template-columns:1fr!important}.actions,.cta-actions{display:grid!important;grid-template-columns:1fr}.btn{width:100%}}\n<\/style>\n\n<div class=\"wrap\">\n  <section class=\"hero\">\n    <div class=\"k\">Omnichannel inbox<\/div>\n    <h1>Una sola bandeja para <span style=\"background:var(--grad);-webkit-background-clip:text;background-clip:text;color:transparent\">todas tus conversaciones.<\/span><\/h1>\n    <p class=\"copy\">Centraliza WhatsApp, Instagram, Facebook y chat web en un Inbox compartido donde cada conversaci\u00f3n conserva contexto, responsables y siguientes acciones.<\/p>\n    <div class=\"actions\">\n      <a class=\"btn primary\" href=\"https:\/\/chat.vchat.com.mx\/registro\/\">Start 14 days free<\/a>\n      <a class=\"btn\" href=\"https:\/\/vchat.com.mx\/en\/precios\/\">View planes<\/a>\n      <a class=\"btn\" href=\"https:\/\/vchat.com.mx\/en\/contacto\/\">Speak with an executive<\/a>\n    <\/div>\n    <div class=\"hero-shot\"><img decoding=\"async\" src=\"https:\/\/vchat.com.mx\/wp-content\/uploads\/2026\/09\/Seccion-Inbox-Vchat-by-StudioVainilla.png\" alt=\"Inbox omnicanal de Vchat\"><\/div>\n    <div class=\"quick\">\n      <div class=\"q\"><b>Todos los canales<\/b><span>WhatsApp, Instagram, Facebook y chat web en un solo lugar.<\/span><\/div>\n      <div class=\"q\"><b>Humano + AI<\/b><span>Toma una conversaci\u00f3n, pausa AI o devu\u00e9lvela a un agente.<\/span><\/div>\n      <div class=\"q\"><b>Contexto completo<\/b><span>Contacto, CRM, productos, SLA, notas y actividad dentro del mismo flujo.<\/span><\/div>\n      <div class=\"q\"><b>Acciones sin salir<\/b><span>Crea tareas, reservas, adjunta archivos o programa mensajes desde el Inbox.<\/span><\/div>\n    <\/div>\n  <\/section>\n<\/div>\n\n<section class=\"sec dark\">\n  <div class=\"wrap split\">\n    <div>\n      <div class=\"k\">Atender mejor<\/div>\n      <h2>El equipo ve m\u00e1s que un mensaje.<\/h2>\n      <p class=\"copy\">Vchat re\u00fane la conversaci\u00f3n con la informaci\u00f3n operativa que ayuda a responder mejor y dar seguimiento.<\/p>\n      <div class=\"darklist\">\n        <div class=\"darkitem\"><b>Contacto y Ficha 360\u00b0<\/b><span>Consulta datos, categor\u00edas, notas, empresa, valor e historial.<\/span><\/div>\n        <div class=\"darkitem\"><b>CRM y etapa<\/b><span>Entiende en qu\u00e9 momento del proceso se encuentra la oportunidad.<\/span><\/div>\n        <div class=\"darkitem\"><b>SLAs and responsible parties<\/b><span>Visualiza tiempos, atenci\u00f3n y qui\u00e9n est\u00e1 a cargo.<\/span><\/div>\n        <div class=\"darkitem\"><b>Products and services<\/b><span>Relaciona el inter\u00e9s del cliente con el contexto comercial.<\/span><\/div>\n      <\/div>\n    <\/div>\n    <div class=\"shot\"><img decoding=\"async\" src=\"https:\/\/vchat.com.mx\/wp-content\/uploads\/2026\/09\/Seccion-Contactos-Vchat-by-StudioVainilla.png\" alt=\"Ficha 360 de Vchat\"><\/div>\n  <\/div>\n<\/section>\n\n<div class=\"wrap\">\n  <section class=\"sec\">\n    <div class=\"center\"><div class=\"k\">Herramientas del Inbox<\/div><h2>Todo lo que necesitas dentro de la conversaci\u00f3n.<\/h2><p class=\"copy\">Menos saltos entre herramientas, m\u00e1s continuidad en la atenci\u00f3n.<\/p><\/div>\n    <div class=\"grid3\">\n      <div class=\"card\"><h3>Atender \/ Resolver<\/h3><p>Toma control de una conversaci\u00f3n y marca su estado cuando corresponda.<\/p><div class=\"pillrow\"><span class=\"pill\">Atender<\/span><span class=\"pill\">Resolver<\/span><\/div><\/div>\n      <div class=\"card\"><h3>Activar o pausar AI<\/h3><p>Decide si AI participa globalmente o s\u00f3lo en una conversaci\u00f3n espec\u00edfica.<\/p><div class=\"pillrow\"><span class=\"pill\">Humano<\/span><span class=\"pill\">AI<\/span><\/div><\/div>\n      <div class=\"card\"><h3>Reservas y tareas<\/h3><p>Crea el siguiente paso sin abandonar el contexto del cliente.<\/p><div class=\"pillrow\"><span class=\"pill\">Reserva<\/span><span class=\"pill\">Tarea<\/span><\/div><\/div>\n      <div class=\"card\"><h3>Attachments and audio<\/h3><p>Comparte archivos, im\u00e1genes y recursos desde el mismo hilo.<\/p><div class=\"pillrow\"><span class=\"pill\">Archivos<\/span><span class=\"pill\">Audio<\/span><\/div><\/div>\n      <div class=\"card\"><h3>Scheduled messages<\/h3><p>Prepara un mensaje para una fecha y hora espec\u00edfica.<\/p><div class=\"pillrow\"><span class=\"pill\">Programar<\/span><span class=\"pill\">Seguimiento<\/span><\/div><\/div>\n      <div class=\"card\"><h3>Saved answers<\/h3><p>Responde m\u00e1s r\u00e1pido con recursos previamente preparados por tu equipo.<\/p><div class=\"pillrow\"><span class=\"pill\">Plantillas<\/span><span class=\"pill\">Productivity<\/span><\/div><\/div>\n      <div class=\"card\"><h3>Internal notes<\/h3><p>Colabora internamente sin enviar informaci\u00f3n al cliente.<\/p><div class=\"pillrow\"><span class=\"pill\">Team<\/span><span class=\"pill\">Contexto<\/span><\/div><\/div>\n      <div class=\"card\"><h3>Etiquetas y filtros<\/h3><p>Organiza conversaciones y contactos para encontrar lo importante m\u00e1s r\u00e1pido.<\/p><div class=\"pillrow\"><span class=\"pill\">Categor\u00edas<\/span><span class=\"pill\">Filtros<\/span><\/div><\/div>\n      <div class=\"card\"><h3>Exports<\/h3><p>Extrae conversaciones y datos cuando tu operaci\u00f3n lo requiera.<\/p><div class=\"pillrow\"><span class=\"pill\">Data<\/span><span class=\"pill\">Exportar<\/span><\/div><\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\" style=\"padding-bottom:16px\">\n    <div class=\"cta\">\n      <div><h2>Centraliza tus conversaciones en Vchat.<\/h2><p>Prueba el Inbox con tu operaci\u00f3n real durante 14 d\u00edas.<\/p><\/div>\n      <div class=\"cta-actions\">\n        <a class=\"btn primary\" href=\"https:\/\/chat.vchat.com.mx\/registro\/\">Start for free<\/a>\n        <a class=\"btn\" style=\"background:rgba(255,255,255,.08)!important;color:#fff!important;border-color:rgba(255,255,255,.14)!important\" href=\"https:\/\/vchat.com.mx\/en\/precios\/\">View prices<\/a>\n      <\/div>\n    <\/div>\n  <\/section>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Inbox omnicanal Una sola bandeja para todas tus conversaciones. Centraliza WhatsApp, Instagram, Facebook y chat web en un Inbox compartido donde cada conversaci\u00f3n conserva contexto, responsables y siguientes acciones. Comenzar 14 d\u00edas gratis Ver planes Hablar con un ejecutivo Todos los canalesWhatsApp, Instagram, Facebook y chat web en un solo lugar. Humano + AIToma una [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2207","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Inbox Omnicanal - Vchat<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vchat.com.mx\/en\/inbox-omnicanal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Inbox Omnicanal - Vchat\" \/>\n<meta property=\"og:description\" content=\"Inbox omnicanal Una sola bandeja para todas tus conversaciones. 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