{"id":2314,"date":"2026-09-08T22:49:33","date_gmt":"2026-09-09T04:49:33","guid":{"rendered":"https:\/\/vchat.com.mx\/?page_id=2314"},"modified":"2026-09-08T22:51:43","modified_gmt":"2026-09-09T04:51:43","slug":"politica-de-cookies","status":"publish","type":"page","link":"https:\/\/vchat.com.mx\/en\/politica-de-cookies\/","title":{"rendered":"Cookie Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2314\" class=\"elementor elementor-2314\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d32c2d4 e-con-full e-flex e-con e-parent\" data-id=\"d32c2d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4da7a8b elementor-widget elementor-widget-html\" data-id=\"4da7a8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\nVCHAT \u2014 POL\u00cdTICA DE COOKIES V1\nElementor HTML Widget | SIN HEADER \/ SIN FOOTER\n\nIMPORTANTE:\nEsta pol\u00edtica describe categor\u00edas y usos posibles de cookies\/tecnolog\u00edas similares.\nAntes de publicar, conviene validar que coincida con las cookies y scripts realmente activos\nen vchat.com.mx y chat.vchat.com.mx.\n-->\n<div id=\"vchat-cookies-v1\" style=\"opacity:1!important;visibility:visible!important;\">\n<style>\n#vchat-cookies-v1{\n  --ink:#0b1433;--ink2:#20294b;--text:#66718e;--muted:#9099b1;--line:#e4e8f2;\n  --violet:#6b55f5;--blue:#5d63f5;--cyan:#35bff0;--green:#18a875;\n  --grad:linear-gradient(135deg,#7556f8 0%,#5d63f5 52%,#36baf0 100%);\n  --dark:linear-gradient(145deg,#10173c,#22265e 58%,#353b8b);\n  --max:1120px;--shadow:0 22px 60px rgba(29,37,82,.09);\n  position:relative!important;isolation:isolate!important;overflow:hidden!important;width:100%!important;\n  margin:0!important;padding:0 0 64px!important;\n  font-family:Inter,Manrope,\"SF Pro Display\",\"Segoe UI\",Arial,sans-serif!important;\n  color:var(--ink)!important;background-color:#fff!important;\n  background-image:\n    radial-gradient(circle at 4% 0%,rgba(117,86,248,.11),transparent 28rem),\n    radial-gradient(circle at 96% 10%,rgba(53,191,240,.08),transparent 28rem),\n    linear-gradient(rgba(107,85,245,.027) 1px,transparent 1px),\n    linear-gradient(90deg,rgba(107,85,245,.027) 1px,transparent 1px)!important;\n  background-size:auto,auto,48px 48px,48px 48px!important;\n}\n#vchat-cookies-v1 *,#vchat-cookies-v1 *::before,#vchat-cookies-v1 *::after{box-sizing:border-box}\n#vchat-cookies-v1 section,#vchat-cookies-v1 div,#vchat-cookies-v1 article,\n#vchat-cookies-v1 h1,#vchat-cookies-v1 h2,#vchat-cookies-v1 h3,#vchat-cookies-v1 p,\n#vchat-cookies-v1 li,#vchat-cookies-v1 span,#vchat-cookies-v1 a,#vchat-cookies-v1 b{\n  opacity:1!important;visibility:visible!important\n}\n#vchat-cookies-v1 a{text-decoration:none!important;color:inherit}\n#vchat-cookies-v1 .wrap{width:min(calc(100% - 40px),var(--max));margin:0 auto!important;position:relative;z-index:2}\n\n\/* HERO *\/\n#vchat-cookies-v1 .hero{padding:92px 0 42px!important;text-align:center!important}\n#vchat-cookies-v1 .kicker{\n  display:inline-flex!important;align-items:center!important;gap:8px!important;margin:0 0 14px!important;\n  color:var(--violet)!important;font-size:10.5px!important;font-weight:900!important;letter-spacing:.15em!important;text-transform:uppercase!important\n}\n#vchat-cookies-v1 .kicker::before{content:\"\";width:22px;height:2px;border-radius:999px;background:var(--grad)}\n#vchat-cookies-v1 h1{\n  max-width:900px!important;margin:0 auto!important;color:var(--ink)!important;\n  font-size:clamp(46px,6vw,72px)!important;line-height:.96!important;letter-spacing:-.06em!important;font-weight:900!important\n}\n#vchat-cookies-v1 .lead{\n  max-width:780px!important;margin:17px auto 0!important;color:var(--text)!important;\n  font-size:15px!important;line-height:1.62!important\n}\n#vchat-cookies-v1 .meta{\n  display:flex!important;align-items:center!important;justify-content:center!important;gap:8px!important;flex-wrap:wrap!important;margin-top:18px!important\n}\n#vchat-cookies-v1 .pill{\n  padding:7px 10px!important;border:1px solid var(--line)!important;border-radius:999px!important;\n  background:rgba(255,255,255,.82)!important;color:#596481!important;font-size:10.5px!important;font-weight:800!important\n}\n\n\/* LAYOUT *\/\n#vchat-cookies-v1 .layout{\n  display:grid!important;grid-template-columns:230px minmax(0,1fr)!important;gap:28px!important;align-items:start!important\n}\n#vchat-cookies-v1 .toc{\n  position:sticky!important;top:100px!important;padding:18px!important;border:1px solid var(--line)!important;border-radius:18px!important;\n  background:rgba(255,255,255,.92)!important;box-shadow:0 10px 28px rgba(29,37,82,.05)!important\n}\n#vchat-cookies-v1 .toc h3{\n  margin:0 0 12px!important;color:var(--ink)!important;font-size:12px!important;font-weight:900!important;letter-spacing:.04em!important\n}\n#vchat-cookies-v1 .toc-links{display:grid!important;gap:6px!important}\n#vchat-cookies-v1 .toc a{\n  padding:7px 8px!important;border-radius:9px!important;color:#66718e!important;font-size:10.5px!important;line-height:1.3!important;font-weight:760!important\n}\n#vchat-cookies-v1 .toc a:hover{background:#f5f6fb!important;color:var(--ink)!important}\n\n\/* CONTENT *\/\n#vchat-cookies-v1 .content{\n  padding:28px!important;border:1px solid var(--line)!important;border-radius:22px!important;background:#fff!important;box-shadow:var(--shadow)!important\n}\n#vchat-cookies-v1 .legal-section{\n  padding:0 0 28px!important;margin:0 0 28px!important;border-bottom:1px solid #edf0f6!important;scroll-margin-top:110px!important\n}\n#vchat-cookies-v1 .legal-section:last-child{border-bottom:0!important;margin-bottom:0!important;padding-bottom:0!important}\n#vchat-cookies-v1 .num{\n  display:inline-flex!important;align-items:center!important;justify-content:center!important;\n  min-width:30px!important;height:30px!important;padding:0 8px!important;margin-bottom:10px!important;\n  border-radius:9px!important;background:linear-gradient(135deg,#f0edff,#edf8ff)!important;color:#5f50e5!important;font-size:10px!important;font-weight:900!important\n}\n#vchat-cookies-v1 .legal-section h2{\n  margin:0 0 12px!important;color:var(--ink)!important;font-size:23px!important;line-height:1.14!important;letter-spacing:-.03em!important;font-weight:900!important\n}\n#vchat-cookies-v1 .legal-section h3{\n  margin:18px 0 8px!important;color:var(--ink2)!important;font-size:14px!important;line-height:1.25!important;font-weight:880!important\n}\n#vchat-cookies-v1 .legal-section p,\n#vchat-cookies-v1 .legal-section li{\n  color:var(--text)!important;font-size:12.5px!important;line-height:1.68!important\n}\n#vchat-cookies-v1 .legal-section p{margin:0 0 11px!important}\n#vchat-cookies-v1 .legal-section ul{margin:10px 0 12px!important;padding-left:20px!important}\n#vchat-cookies-v1 .legal-section li{margin:5px 0!important}\n#vchat-cookies-v1 .legal-section strong{color:var(--ink2)!important;font-weight:860!important}\n\n#vchat-cookies-v1 .cookie-grid{\n  display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr))!important;gap:12px!important;margin-top:16px!important\n}\n#vchat-cookies-v1 .cookie-card{\n  padding:17px!important;border:1px solid var(--line)!important;border-radius:15px!important;background:#fafbff!important\n}\n#vchat-cookies-v1 .cookie-card .badge{\n  display:inline-flex!important;padding:6px 8px!important;margin-bottom:10px!important;border-radius:999px!important;\n  background:#eeebff!important;color:#5e4de1!important;font-size:9.5px!important;font-weight:900!important;letter-spacing:.08em!important;text-transform:uppercase!important\n}\n#vchat-cookies-v1 .cookie-card h3{\n  margin:0 0 6px!important;color:var(--ink)!important;font-size:15px!important;font-weight:900!important\n}\n#vchat-cookies-v1 .cookie-card p{\n  margin:0!important;color:var(--text)!important;font-size:11.5px!important;line-height:1.55!important\n}\n#vchat-cookies-v1 .note{\n  margin:14px 0!important;padding:14px 15px!important;border:1px solid #e5e0ff!important;border-radius:13px!important;\n  background:linear-gradient(135deg,#faf8ff,#f5fbff)!important;color:#5c6682!important;font-size:11.5px!important;line-height:1.55!important\n}\n#vchat-cookies-v1 .settings-box{\n  margin-top:14px!important;padding:18px!important;border-radius:16px!important;background:var(--dark)!important\n}\n#vchat-cookies-v1 .settings-box h3{\n  margin:0 0 7px!important;color:#fff!important;font-size:15px!important;font-weight:900!important\n}\n#vchat-cookies-v1 .settings-box p{\n  margin:0!important;color:#c9d1e8!important;font-size:11.5px!important;line-height:1.6!important\n}\n#vchat-cookies-v1 .contact-box{\n  margin-top:14px!important;padding:17px!important;border-radius:15px!important;background:var(--dark)!important\n}\n#vchat-cookies-v1 .contact-box b{display:block!important;color:#fff!important;font-size:13px!important;margin-bottom:7px!important}\n#vchat-cookies-v1 .contact-box a,#vchat-cookies-v1 .contact-box span{\n  display:block!important;color:#c9d1e8!important;font-size:11.5px!important;line-height:1.6!important\n}\n#vchat-cookies-v1 .footer-note{\n  margin-top:22px!important;padding:17px!important;border:1px solid var(--line)!important;border-radius:15px!important;\n  background:#fafbff!important;color:#727c98!important;font-size:10.5px!important;line-height:1.55!important\n}\n\n@media(max-width:860px){\n  #vchat-cookies-v1 .layout{grid-template-columns:1fr!important}\n  #vchat-cookies-v1 .toc{position:relative!important;top:auto!important}\n  #vchat-cookies-v1 .toc-links{grid-template-columns:repeat(2,minmax(0,1fr))!important}\n}\n@media(max-width:560px){\n  #vchat-cookies-v1 .wrap{width:min(calc(100% - 28px),var(--max))!important}\n  #vchat-cookies-v1 .hero{padding:82px 0 34px!important}\n  #vchat-cookies-v1 h1{font-size:clamp(42px,14vw,58px)!important}\n  #vchat-cookies-v1 .content{padding:20px!important;border-radius:18px!important}\n  #vchat-cookies-v1 .toc-links,#vchat-cookies-v1 .cookie-grid{grid-template-columns:1fr!important}\n}\n<\/style>\n\n<div class=\"wrap\">\n  <section class=\"hero\">\n    <div class=\"kicker\">Legal \u00b7 Vchat by StudioVainilla<\/div>\n    <h1>Cookie Policy<\/h1>\n    <p class=\"lead\">This Policy explains what cookies and similar technologies are, for what purposes they can be used on Vchat, and how you can manage your preferences.<\/p>\n    <div class=\"meta\">\n      <span class=\"pill\">Cookies and similar technologies<\/span>\n      <span class=\"pill\">Last updated: September 8, 2026<\/span>\n    <\/div>\n  <\/section>\n\n  <div class=\"layout\">\n    <aside class=\"toc\">\n      <h3>Content<\/h3>\n      <div class=\"toc-links\">\n        <a href=\"#que-son\">1. What are cookies?<\/a>\n        <a href=\"#tecnologias\">2. Similar technologies<\/a>\n        <a href=\"#categorias\">3. Categories<\/a>\n        <a href=\"#finalidades\">4. Why we use them<\/a>\n        <a href=\"#terceros\">5. Third parties<\/a>\n        <a href=\"#duracion\">6. Duration<\/a>\n        <a href=\"#preferencias\">7. Managing preferences<\/a>\n        <a href=\"#navegador\">8. Browser configuration<\/a>\n        <a href=\"#actualizaciones\">9. Updates<\/a>\n        <a href=\"#contacto\">10. Contact<\/a>\n      <\/div>\n    <\/aside>\n\n    <main class=\"content\">\n      <section class=\"legal-section\" id=\"que-son\">\n        <span class=\"num\">01<\/span>\n        <h2>What are cookies?<\/h2>\n        <p>Cookies are small files or identifiers that a website can store or access on your browser or device. They allow certain information about your visit to be remembered, maintain essential functions, retain preferences, and obtain technical information about the use of the site.<\/p>\n        <p>The term \u201ccookies\u201d used in this policy may also include similar technologies when they perform equivalent functions.<\/p>\n      <\/section>\n\n      <section class=\"legal-section\" id=\"tecnologias\">\n        <span class=\"num\">02<\/span>\n        <h2>Cookies and similar technologies<\/h2>\n        <p>Vchat may use cookies, browser local storage, session identifiers, pixels, tags, scripts, and other similar technologies on <strong>vchat.com.mx<\/strong>, <strong>chat.vchat.com.mx<\/strong> and other environments related to the service.<\/p>\n        <p>For example, Vchat can use local storage to remember certain user preferences, such as the country or region selected, when that feature is enabled.<\/p>\n      <\/section>\n\n      <section class=\"legal-section\" id=\"categorias\">\n        <span class=\"num\">03<\/span>\n        <h2>Categories of cookies that we may use<\/h2>\n\n        <div class=\"cookie-grid\">\n          <article class=\"cookie-card\">\n            <span class=\"badge\">Essentials<\/span>\n            <h3>Necessary for functioning<\/h3>\n            <p>They enable basic functions such as authentication, security, session maintenance, abuse prevention, navigation, and technical operation. These technologies may be necessary to provide the service.<\/p>\n          <\/article>\n\n          <article class=\"cookie-card\">\n            <span class=\"badge\">Preferences<\/span>\n            <h3>They remember user decisions<\/h3>\n            <p>They can retain settings such as country, region, language, interface preferences, or other options to avoid having to request them each time you visit.<\/p>\n          <\/article>\n\n          <article class=\"cookie-card\">\n            <span class=\"badge\">Analytics<\/span>\n            <h3>They help us understand its use<\/h3>\n            <p>They can be used to learn how the site is navigated, which pages are consulted, technical performance, and aggregated usage trends.<\/p>\n          <\/article>\n\n          <article class=\"cookie-card\">\n            <span class=\"badge\">Marketing<\/span>\n            <h3>Measurement and commercial communication<\/h3>\n            <p>When implemented and there is an appropriate legal basis, they can be used to measure campaigns, attribution, conversions, or personalize commercial communications.<\/p>\n          <\/article>\n        <\/div>\n\n        <div class=\"note\"><strong>Important:<\/strong> The fact that a category appears in this Policy does not necessarily mean that all those cookies are active at all times. The technologies effectively used depend on the current configuration of the site and the integrated tools.<\/div>\n      <\/section>\n\n      <section class=\"legal-section\" id=\"finalidades\">\n        <span class=\"num\">04<\/span>\n        <h2>For what can we use these technologies?<\/h2>\n        <p>Depending on the cookie or technology, the purposes may include:<\/p>\n        <ul>\n          <li>Maintain authentication sessions and processes.<\/li>\n          <li>Protect accounts and prevent fraud, abuse, or unauthorized access.<\/li>\n          <li>Remembering settings and preferences.<\/li>\n          <li>Keep the country selection, region, or other experience options.<\/li>\n          <li>Improve performance, efficiency and stability.<\/li>\n          <li>Identify technical errors and navigation problems.<\/li>\n          <li>Measuring site usage and certain functionalities.<\/li>\n          <li>Understand in an aggregated way which content is most useful.<\/li>\n          <li>Measuring campaigns or conversions when marketing tools are used.<\/li>\n          <li>Comply with operational, safety or legal requirements.<\/li>\n        <\/ul>\n      <\/section>\n\n      <section class=\"legal-section\" id=\"terceros\">\n        <span class=\"num\">05<\/span>\n        <h2>Cookies and third-party technologies<\/h2>\n        <p>Vchat may use services provided by third parties for infrastructure, payments, analytics, security, messaging, support, multimedia content, integrations, or marketing.<\/p>\n        <p>Some of these providers may set or consult their own cookies or identifiers when their services are loaded on the site or platform.<\/p>\n        <p>The treatment carried out directly by these third parties may be subject to their own terms and privacy notices. Vchat will strive to configure these tools in accordance with applicable regulations and, where appropriate, with the user\u2019s consent or preferences.<\/p>\n      <\/section>\n\n      <section class=\"legal-section\" id=\"duracion\">\n        <span class=\"num\">06<\/span>\n        <h2>Duration of cookies<\/h2>\n        <p>Cookies can be:<\/p>\n        <ul>\n          <li><strong>From session:<\/strong> They are deleted or stopped being used when you close the browser or end the session.<\/li>\n          <li><strong>Persistent:<\/strong> they remain for a defined period or until the user deletes them.<\/li>\n        <\/ul>\n        <p>The exact duration depends on each technology, its purpose, the configuration applied and, where applicable, the corresponding external provider.<\/p>\n      <\/section>\n\n      <section class=\"legal-section\" id=\"preferencias\">\n        <span class=\"num\">07<\/span>\n        <h2>How to manage your preferences<\/h2>\n        <p>When Vchat uses non-essential cookies that require user choice, we may offer a banner or preference panel for accepting, rejecting, or configuring certain categories.<\/p>\n        <p>Strictly necessary cookies may not be disabled from the panel when they are essential to provide a requested function or maintain the security of the service.<\/p>\n\n        <div class=\"settings-box\">\n          <h3>Preferences panel<\/h3>\n          <p>When the cookie banner is enabled on the site, you will be able to reopen its options to change your selection. The final implementation of the \u201cCookie Preferences\u201d button or link must be connected to the consent tool used by the site.<\/p>\n        <\/div>\n      <\/section>\n\n      <section class=\"legal-section\" id=\"navegador\">\n        <span class=\"num\">08<\/span>\n        <h2>Configuration from your browser<\/h2>\n        <p>Most browsers allow you to block, delete, or limit cookies from your privacy or settings options. You can also delete local storage and site data.<\/p>\n        <p>Please note that blocking essential technologies may affect functions such as logging in, saving preferences, or using certain parts of Vchat correctly.<\/p>\n      <\/section>\n\n      <section class=\"legal-section\" id=\"actualizaciones\">\n        <span class=\"num\">09<\/span>\n        <h2>Updates to this Policy<\/h2>\n        <p>We may update this Cookie Policy when technology used, providers, legal requirements, or service configuration change.<\/p>\n        <p>The current version will be available in <strong>vchat.com.mx\/politica-de-cookies\/<\/strong> and will indicate the date of the last update.<\/p>\n      <\/section>\n\n      <section class=\"legal-section\" id=\"contacto\">\n        <span class=\"num\">10<\/span>\n        <h2>Contact<\/h2>\n        <p>If you have questions about this Policy or about the use of cookies and similar technologies on Vchat, you can contact us:<\/p>\n        <div class=\"contact-box\">\n          <b>Vchat by StudioVainilla<\/b>\n          <a href=\"mailto:hola@vchat.com.mx\">hola@vchat.com.mx<\/a>\n          <a href=\"https:\/\/wa.me\/526144741000\">WhatsApp \/ phone: 614 474 1000<\/a>\n          <span>Site: vchat.com.mx<\/span>\n        <\/div>\n      <\/section>\n    <\/main>\n  <\/div>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Legal \u00b7 Vchat by StudioVainilla Pol\u00edtica de Cookies Esta Pol\u00edtica explica qu\u00e9 son las cookies y tecnolog\u00edas similares, para qu\u00e9 pueden utilizarse en Vchat y c\u00f3mo puedes administrar tus preferencias. Cookies y tecnolog\u00edas similares \u00daltima actualizaci\u00f3n: 8 de septiembre de 2026 Contenido 1. Qu\u00e9 son las cookies 2. Tecnolog\u00edas similares 3. Categor\u00edas 4. Para qu\u00e9 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2314","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politica de Cookies - Vchat<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vchat.com.mx\/en\/politica-de-cookies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politica de Cookies - Vchat\" \/>\n<meta property=\"og:description\" content=\"Legal \u00b7 Vchat by StudioVainilla Pol\u00edtica de Cookies Esta Pol\u00edtica explica qu\u00e9 son las cookies y tecnolog\u00edas similares, para qu\u00e9 pueden utilizarse en Vchat y c\u00f3mo puedes administrar tus preferencias. Cookies y tecnolog\u00edas similares \u00daltima actualizaci\u00f3n: 8 de septiembre de 2026 Contenido 1. Qu\u00e9 son las cookies 2. Tecnolog\u00edas similares 3. Categor\u00edas 4. 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