{"id":2402,"date":"2026-10-11T00:09:30","date_gmt":"2026-10-11T06:09:30","guid":{"rendered":"https:\/\/vchat.com.mx\/?page_id=2402"},"modified":"2026-10-11T00:16:39","modified_gmt":"2026-10-11T06:16:39","slug":"eliminacion-de-datos","status":"publish","type":"page","link":"https:\/\/vchat.com.mx\/pt\/eliminacion-de-datos\/","title":{"rendered":"Elimina\u00e7\u00e3o de dados"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2402\" class=\"elementor elementor-2402\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15c3230 e-con-full e-flex e-con e-parent\" data-id=\"15c3230\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8644edb elementor-widget elementor-widget-html\" data-id=\"8644edb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- Vchat by Studio Vainilla | Eliminaci\u00f3n de datos | Elementor HTML widget | Sin header ni footer -->\n<div id=\"vchat-delete-v1\" style=\"opacity:1!important;visibility:visible!important;\">\n<style>\n#vchat-delete-v1{\n  --ink:#0b1433;--ink2:#20294b;--text:#66718e;--muted:#9099b1;--line:#e4e8f2;\n  --violet:#6b55f5;--blue:#5d63f5;--cyan:#35bff0;\n  --grad:linear-gradient(135deg,#7556f8 0%,#5d63f5 52%,#36baf0 100%);\n  --dark:linear-gradient(145deg,#10173c,#22265e 58%,#353b8b);\n  --max:1120px;--shadow:0 22px 60px rgba(29,37,82,.09);\n  position:relative!important;isolation:isolate!important;overflow:hidden!important;width:100%!important;\n  margin:0!important;padding:0 0 64px!important;\n  font-family:Inter,Manrope,\"SF Pro Display\",\"Segoe UI\",Arial,sans-serif!important;\n  color:var(--ink)!important;background-color:#fff!important;\n  background-image:\n    radial-gradient(circle at 4% 0%,rgba(117,86,248,.11),transparent 28rem),\n    radial-gradient(circle at 96% 10%,rgba(53,191,240,.08),transparent 28rem),\n    linear-gradient(rgba(107,85,245,.027) 1px,transparent 1px),\n    linear-gradient(90deg,rgba(107,85,245,.027) 1px,transparent 1px)!important;\n  background-size:auto,auto,48px 48px,48px 48px!important;\n}\n#vchat-delete-v1 *,#vchat-delete-v1 *::before,#vchat-delete-v1 *::after{box-sizing:border-box}\n#vchat-delete-v1 section,#vchat-delete-v1 div,#vchat-delete-v1 article,\n#vchat-delete-v1 h1,#vchat-delete-v1 h2,#vchat-delete-v1 h3,#vchat-delete-v1 p,\n#vchat-delete-v1 li,#vchat-delete-v1 span,#vchat-delete-v1 a,#vchat-delete-v1 b{\n  opacity:1!important;visibility:visible!important\n}\n#vchat-delete-v1 a{text-decoration:none!important;color:inherit}\n#vchat-delete-v1 .wrap{width:min(calc(100% - 40px),var(--max));margin:0 auto!important;position:relative;z-index:2}\n\n\/* HERO *\/\n#vchat-delete-v1 .hero{padding:92px 0 42px!important;text-align:center!important}\n#vchat-delete-v1 .kicker{\n  display:inline-flex!important;align-items:center!important;gap:8px!important;margin:0 0 14px!important;\n  color:var(--violet)!important;font-size:10.5px!important;font-weight:900!important;letter-spacing:.15em!important;text-transform:uppercase!important\n}\n#vchat-delete-v1 .kicker::before{content:\"\";width:22px;height:2px;border-radius:999px;background:var(--grad)}\n#vchat-delete-v1 h1{\n  max-width:920px!important;margin:0 auto!important;color:var(--ink)!important;\n  font-size:clamp(46px,6vw,72px)!important;line-height:.96!important;letter-spacing:-.06em!important;font-weight:900!important\n}\n#vchat-delete-v1 .lead{\n  max-width:790px!important;margin:17px auto 0!important;color:var(--text)!important;\n  font-size:15px!important;line-height:1.62!important\n}\n#vchat-delete-v1 .meta{\n  display:flex!important;align-items:center!important;justify-content:center!important;gap:8px!important;flex-wrap:wrap!important;margin-top:18px!important\n}\n#vchat-delete-v1 .pill{\n  padding:7px 10px!important;border:1px solid var(--line)!important;border-radius:999px!important;\n  background:rgba(255,255,255,.82)!important;color:#596481!important;font-size:10.5px!important;font-weight:800!important\n}\n\n\/* LAYOUT *\/\n#vchat-delete-v1 .layout{\n  display:grid!important;grid-template-columns:230px minmax(0,1fr)!important;gap:28px!important;align-items:start!important\n}\n#vchat-delete-v1 .toc{\n  position:sticky!important;top:100px!important;padding:18px!important;border:1px solid var(--line)!important;border-radius:18px!important;\n  background:rgba(255,255,255,.92)!important;box-shadow:0 10px 28px rgba(29,37,82,.05)!important\n}\n#vchat-delete-v1 .toc h3{\n  margin:0 0 12px!important;color:var(--ink)!important;font-size:12px!important;font-weight:900!important;letter-spacing:.04em!important\n}\n#vchat-delete-v1 .toc-links{display:grid!important;gap:6px!important}\n#vchat-delete-v1 .toc a{\n  padding:7px 8px!important;border-radius:9px!important;color:#66718e!important;font-size:10.5px!important;line-height:1.3!important;font-weight:760!important\n}\n#vchat-delete-v1 .toc a:hover{background:#f5f6fb!important;color:var(--ink)!important}\n\n\/* CONTENT *\/\n#vchat-delete-v1 .content{\n  padding:28px!important;border:1px solid var(--line)!important;border-radius:22px!important;background:#fff!important;box-shadow:var(--shadow)!important\n}\n#vchat-delete-v1 .legal-section{\n  padding:0 0 28px!important;margin:0 0 28px!important;border-bottom:1px solid #edf0f6!important;scroll-margin-top:110px!important\n}\n#vchat-delete-v1 .legal-section:last-child{border-bottom:0!important;margin-bottom:0!important;padding-bottom:0!important}\n#vchat-delete-v1 .num{\n  display:inline-flex!important;align-items:center!important;justify-content:center!important;\n  min-width:30px!important;height:30px!important;padding:0 8px!important;margin-bottom:10px!important;\n  border-radius:9px!important;background:linear-gradient(135deg,#f0edff,#edf8ff)!important;color:#5f50e5!important;font-size:10px!important;font-weight:900!important\n}\n#vchat-delete-v1 .legal-section h2{\n  margin:0 0 12px!important;color:var(--ink)!important;font-size:23px!important;line-height:1.14!important;letter-spacing:-.03em!important;font-weight:900!important\n}\n#vchat-delete-v1 .legal-section h3{\n  margin:18px 0 8px!important;color:var(--ink2)!important;font-size:14px!important;line-height:1.25!important;font-weight:880!important\n}\n#vchat-delete-v1 .legal-section p,\n#vchat-delete-v1 .legal-section li{\n  color:var(--text)!important;font-size:12.5px!important;line-height:1.68!important\n}\n#vchat-delete-v1 .legal-section p{margin:0 0 11px!important}\n#vchat-delete-v1 .legal-section ul,#vchat-delete-v1 .legal-section ol{margin:10px 0 12px!important;padding-left:20px!important}\n#vchat-delete-v1 .legal-section li{margin:5px 0!important}\n#vchat-delete-v1 .legal-section strong{color:var(--ink2)!important;font-weight:860!important}\n#vchat-delete-v1 .note{\n  margin:14px 0!important;padding:14px 15px!important;border:1px solid #e5e0ff!important;border-radius:13px!important;\n  background:linear-gradient(135deg,#faf8ff,#f5fbff)!important;color:#5c6682!important;font-size:11.5px!important;line-height:1.55!important\n}\n#vchat-delete-v1 .warn{\n  margin:14px 0!important;padding:14px 15px!important;border:1px solid #f0dcae!important;border-radius:13px!important;\n  background:#fffaf0!important;color:#6f5a2c!important;font-size:11.5px!important;line-height:1.55!important\n}\n#vchat-delete-v1 .placeholder{\n  display:inline!important;padding:2px 5px!important;border-radius:6px!important;background:#fff3d9!important;color:#8b5a00!important;font-weight:900!important\n}\n#vchat-delete-v1 .contact-box{\n  margin-top:14px!important;padding:17px!important;border-radius:15px!important;background:var(--dark)!important\n}\n#vchat-delete-v1 .contact-box b{display:block!important;color:#fff!important;font-size:13px!important;margin-bottom:7px!important}\n#vchat-delete-v1 .contact-box a,#vchat-delete-v1 .contact-box span{\n  display:block!important;color:#c9d1e8!important;font-size:11.5px!important;line-height:1.6!important\n}\n#vchat-delete-v1 .footer-note{\n  margin-top:22px!important;padding:17px!important;border:1px solid var(--line)!important;border-radius:15px!important;\n  background:#fafbff!important;color:#727c98!important;font-size:10.5px!important;line-height:1.55!important\n}\n\n@media(max-width:860px){\n  #vchat-delete-v1 .layout{grid-template-columns:1fr!important}\n  #vchat-delete-v1 .toc{position:relative!important;top:auto!important}\n  #vchat-delete-v1 .toc-links{grid-template-columns:repeat(2,minmax(0,1fr))!important}\n}\n@media(max-width:560px){\n  #vchat-delete-v1 .wrap{width:min(calc(100% - 28px),var(--max))!important}\n  #vchat-delete-v1 .hero{padding:82px 0 34px!important}\n  #vchat-delete-v1 h1{font-size:clamp(42px,14vw,58px)!important}\n  #vchat-delete-v1 .content{padding:20px!important;border-radius:18px!important}\n  #vchat-delete-v1 .toc-links{grid-template-columns:1fr!important}\n}\n\n#vchat-delete-v1 .action-row{display:flex;gap:10px;flex-wrap:wrap;margin:18px 0}\n#vchat-delete-v1 .action-row a{display:inline-flex;justify-content:center;align-items:center;padding:13px 18px;border-radius:999px;font-size:12px;font-weight:850;text-decoration:none!important}\n#vchat-delete-v1 .action-row a.primary{background:var(--grad)!important;color:#fff!important}\n#vchat-delete-v1 .action-row a.secondary{background:#f0efff!important;color:#4e43b4!important}\n#vchat-delete-v1 a.inline-link{color:#5542d7!important;text-decoration:underline!important;text-underline-offset:2px}\n#vchat-delete-v1 .contact-box a{overflow-wrap:anywhere}\n#vchat-delete-v1 .legal-section{overflow-wrap:anywhere}\n#vchat-delete-v1 .toc a:focus-visible,#vchat-delete-v1 a:focus-visible{outline:3px solid #35bff0!important;outline-offset:3px}\n#vchat-delete-v1 .legal-section ol{margin:10px 0 12px!important;padding-left:20px!important}\n@media(max-width:560px){#vchat-delete-v1 .action-row{display:grid}#vchat-delete-v1 .action-row a{width:100%}}\n<\/style>\n<div class=\"wrap\">\n<section class=\"hero\">\n<div class=\"kicker\">Privacidade \u00b7 Vchat by Studio Vainilla<\/div>\n<h1>Elimina\u00e7\u00e3o de Dados<\/h1>\n<p class=\"lead\">Saiba como solicitar a remo\u00e7\u00e3o de informa\u00e7\u00f5es pessoais ou de uma conta vinculada ao Vchat, incluindo as integra\u00e7\u00f5es autorizadas com plataformas da Meta.<\/p>\n<div class=\"meta\"><span class=\"pill\">Instru\u00e7\u00f5es p\u00fablicas de privacidade<\/span><span class=\"pill\">\u00daltima atualiza\u00e7\u00e3o: 11 de outubro de 2026<\/span><\/div>\n<\/section>\n<div class=\"layout\">\n<aside class=\"toc\" aria-label=\"\u00cdndice desta p\u00e1gina\"><h3>Conte\u00fado<\/h3><div class=\"toc-links\"><a href=\"#identidad\">1. Respons\u00e1vel pelo servi\u00e7o e alcance<\/a>\n<a href=\"#solicitantes\">2. Quem pode solicitar a elimina\u00e7\u00e3o<\/a>\n<a href=\"#datos\">3. Que informa\u00e7\u00f5es podem estar envolvidas<\/a>\n<a href=\"#solicitud\">4. Como apresentar um pedido<\/a>\n<a href=\"#proceso\">5. O que acontece depois de receb\u00ea-la<\/a>\n<a href=\"#desconexion\">6. Desconectando Meta n\u00e3o \u00e9 o mesmo que eliminar dados<\/a>\n<a href=\"#terceros\">7. Dados geridos por empresas clientes<\/a>\n<a href=\"#conservacion\">8. Conserva\u00e7\u00e3o, respaldo e exce\u00e7\u00f5es<\/a>\n<a href=\"#arco\">9. Outros direitos de privacidade<\/a>\n<a href=\"#meta\">10. Integra\u00e7\u00f5es e autoriza\u00e7\u00f5es da Meta<\/a>\n<a href=\"#contacto\">11. Contato e documentos relacionados<\/a><\/div><\/aside>\n<main class=\"content\"><section class=\"legal-section\" id=\"identidad\">\n<span class=\"num\">01<\/span>\n<h2>Respons\u00e1vel pelo servi\u00e7o e alcance<\/h2>\n<p><strong>Vchat do Studio Vainilla<\/strong> \u00e9 uma plataforma de software como servi\u00e7o (SaaS) desenvolvida e operada comercialmente pela <strong>Est\u00fadio Vainilla<\/strong>, nome comercial de <strong>Mario Humberto Guti\u00e9rrez Morales<\/strong>, pessoa f\u00edsica com atividade empresarial no M\u00e9xico.<\/p><p>Esta p\u00e1gina explica como solicitar a remo\u00e7\u00e3o de informa\u00e7\u00f5es vinculadas a uma conta do Vchat ou a uma integra\u00e7\u00e3o autorizada com o Facebook Messenger, o Instagram ou o WhatsApp Business, bem como a diferen\u00e7a entre eliminar dados e desconectar um canal.<\/p><p><strong>Contato jur\u00eddico e privacidade:<\/strong> <a class=\"inline-link\" href=\"mailto:hola@studiovainilla.com\">hola@studiovainilla.com<\/a>.<\/p>\n<\/section><section class=\"legal-section\" id=\"solicitantes\">\n<span class=\"num\">02<\/span>\n<h2>Quem pode solicitar a elimina\u00e7\u00e3o?<\/h2>\n<ul><li><strong>Administradores de empresas clientes:<\/strong> eles podem solicitar a exclus\u00e3o da conta, do workspace e dos dados gerenciados pela sua organiza\u00e7\u00e3o, mediante verifica\u00e7\u00e3o de autoriza\u00e7\u00f5es.<\/li><li><strong>Usu\u00e1rios do Vchat:<\/strong> eles podem solicitar a elimina\u00e7\u00e3o ou revis\u00e3o dos dados pessoais associados ao seu usu\u00e1rio, de acordo com a sua rela\u00e7\u00e3o com a empresa propriet\u00e1ria do workspace.<\/li><li><strong>Pessoas que entraram em contato com uma empresa atrav\u00e9s do Meta:<\/strong> Os usu\u00e1rios podem solicitar informa\u00e7\u00f5es ou a exclus\u00e3o de dados de suas conversas. Se a empresa cliente determinar as finalidades do tratamento, a Vchat poder\u00e1 encaminhar a solicita\u00e7\u00e3o para o neg\u00f3cio correspondente ou coordenar a sua aten\u00e7\u00e3o.<\/li><\/ul><p>A recep\u00e7\u00e3o de um pedido n\u00e3o implica a elimina\u00e7\u00e3o de dados de terceiros ou de outros usu\u00e1rios sem verificar a identidade, representa\u00e7\u00e3o ou autoriza\u00e7\u00e3o pertinentes.<\/p>\n<\/section><section class=\"legal-section\" id=\"datos\">\n<span class=\"num\">03<\/span>\n<h2>Que informa\u00e7\u00f5es podem estar envolvidas<\/h2>\n<p>Segundo o canal, com base nos documentos concedidos, a opera\u00e7\u00e3o habilitada e os dados efetivamente recebidos, a solicita\u00e7\u00e3o poderia abranger:<\/p><ul><li>Dados de registro, identifica\u00e7\u00e3o, e-mail e prefer\u00eancias de uma conta do Vchat.<\/li><li>Identificadores t\u00e9cnicos e comerciais associados a p\u00e1ginas do Facebook, contas profissionais do Instagram ou contas do WhatsApp Business.<\/li><li>Nomes, fotos de perfil e outros dados p\u00fablicos ou autorizados que a API correspondente permita fornecer.<\/li><li>Hist\u00f3rico de mensagens, arquivos anexados, notas, contatos, etiquetas e registros do CRM.<\/li><li>Credenciais ou tokens de conex\u00e3o que corresponderem a revogar ou eliminar do sistema.<\/li><li>Registros t\u00e9cnicos, c\u00f3pias de seguran\u00e7a e evid\u00eancias de opera\u00e7\u00e3o sujeitas a pol\u00edticas de conserva\u00e7\u00e3o e obriga\u00e7\u00f5es legais.<\/li><\/ul><p>N\u00e3o todos esses dados s\u00e3o obtidos em todos os canais. O Vchat n\u00e3o presume acesso a informa\u00e7\u00f5es que a Meta n\u00e3o tenha autorizado ou fornecido.<\/p>\n<\/section><section class=\"legal-section\" id=\"solicitud\">\n<span class=\"num\">04<\/span>\n<h2>Como apresentar um pedido<\/h2>\n<p>Envie um e-mail para <a class=\"inline-link\" href=\"mailto:hola@studiovainilla.com\">hola@studiovainilla.com<\/a> com o assunto <strong>\u00abSolicita\u00e7\u00e3o de elimina\u00e7\u00e3o de dados \u2014 Vchat\u00bb<\/strong>.<\/p><ol><li>Indique seu nome e um meio de resposta.<\/li><li>Indica se voc\u00ea \u00e9 administrador de um neg\u00f3cio cliente, usu\u00e1rio do Vchat ou pessoa que escreveu para uma conta conectada.<\/li><li>Proporciona o nome da empresa ou do workspace e, se aplic\u00e1vel, o canal (Messenger, Instagram ou WhatsApp) envolvido.<\/li><li>Descrie quais informa\u00e7\u00f5es solicita eliminarem e como encontr\u00e1-las, evitando compartilhar senhas, tokens ou documentos confidenciais por correio sem que voc\u00ea seja solicitado a faz\u00ea-lo por meio de um canal seguro.<\/li><li>Se voc\u00ea atuar em nome de uma empresa ou de outra pessoa, poderemos solicitar a comprova\u00e7\u00e3o adequada dessa representa\u00e7\u00e3o.<\/li><\/ol><div class=\"action-row\"><a class=\"primary\" href=\"mailto:hola@studiovainilla.com?subject=Solicitud%20de%20eliminaci%C3%B3n%20de%20datos%20%E2%80%94%20Vchat\">Solicitar a remo\u00e7\u00e3o por correio \u2197<\/a><a class=\"secondary\" href=\"https:\/\/vchat.com.mx\/pt\/aviso-de-privacidad\/\">Consulte o Aviso de Privacidade \u2197<\/a><\/div><div class=\"note\"><strong>Prote\u00e7\u00e3o contra a falsifica\u00e7\u00e3o:<\/strong> Antes de atender a uma remo\u00e7\u00e3o que afete uma conta empresarial ou dados de terceiros, poderemos solicitar informa\u00e7\u00f5es adicionais para verificar a identidade e as compet\u00eancias do solicitante.<\/div>\n<\/section><section class=\"legal-section\" id=\"proceso\">\n<span class=\"num\">05<\/span>\n<h2>O que acontece depois de receb\u00ea-la<\/h2>\n<ol><li><strong>Rece\u00e7\u00e3o:<\/strong> Registramos o pedido e podemos confirmar que ele foi recebido.<\/li><li><strong>Verifica\u00e7\u00e3o:<\/strong> verificamos a identidade, autoriza\u00e7\u00e3o e localiza\u00e7\u00e3o dos dados quando necess\u00e1rio.<\/li><li><strong>Avalia\u00e7\u00e3o:<\/strong> determinamos se a Vchat atua como respons\u00e1vel pelo tratamento ou como prestador de servi\u00e7os que processa dados por instru\u00e7\u00f5es de um neg\u00f3cio cliente.<\/li><li><strong>Atenci\u00f3n:<\/strong> Realizamos as a\u00e7\u00f5es necess\u00e1rias nos nossos sistemas ou coordenamos a solicita\u00e7\u00e3o com a empresa respons\u00e1vel.<\/li><li><strong>Resposta:<\/strong> Comunicamos o resultado, as limita\u00e7\u00f5es aplic\u00e1veis e, quando apropriado, a confirma\u00e7\u00e3o da elimina\u00e7\u00e3o.<\/li><\/ol><p>Os pedidos s\u00e3o atendidos de acordo com os prazos e requisitos estabelecidos na legisla\u00e7\u00e3o aplic\u00e1vel. Se houver uma obriga\u00e7\u00e3o v\u00e1lida de conservar determinada informa\u00e7\u00e3o, explicaremos o motivo quando apropriado.<\/p>\n<\/section><section class=\"legal-section\" id=\"desconexion\">\n<span class=\"num\">06<\/span>\n<h2>Desconectando o Meta n\u00e3o \u00e9 o mesmo que eliminar dados<\/h2>\n<p>Se uma empresa revogar o acesso do Vchat a uma p\u00e1gina do Facebook, uma conta do Instagram ou do WhatsApp Business, a integra\u00e7\u00e3o pode deixar de receber e enviar novos mensagens. <strong>A revoga\u00e7\u00e3o de permiss\u00f5es n\u00e3o elimina necessariamente os mensagens, contatos ou registros previamente armazenados no Vchat.<\/strong><\/p><p>Para solicitar a elimina\u00e7\u00e3o dos dados conservados, deve seguir o procedimento desta p\u00e1gina ou a fun\u00e7\u00e3o de elimina\u00e7\u00e3o dispon\u00edvel na plataforma, conforme o caso. A desconex\u00e3o tamb\u00e9m pode ser gerenciada atrav\u00e9s das op\u00e7\u00f5es de integra\u00e7\u00e3o do Vchat ou das ferramentas do Meta dispon\u00edveis para o administrador autorizado.<\/p><p>Eliminar o conte\u00fado do Vchat n\u00e3o equivale a eliminar c\u00f3pias que permanecem sob o controle da Meta, do neg\u00f3cio cliente ou de outros participantes da conversa.<\/p>\n<\/section><section class=\"legal-section\" id=\"terceros\">\n<span class=\"num\">07<\/span>\n<h2>Dados geridos por empresas clientes<\/h2>\n<p>As empresas que utilizam o Vchat podem determinar os fins e meios de tratamento das informa\u00e7\u00f5es dos seus pr\u00f3prios clientes e contactos. Nesse caso, a Studio Vainilla pode atuar como prestador de servi\u00e7os ou respons\u00e1vel pelo tratamento de acordo com as instru\u00e7\u00f5es e acordos aplic\u00e1veis.<\/p><p>Se voc\u00ea nos escreveu atrav\u00e9s do Messenger, do Instagram ou do WhatsApp de outra empresa e deseja exercer seus direitos sobre uma conversa, voc\u00ea tamb\u00e9m pode entrar em contato diretamente com essa empresa. Quando recebermos seu pedido, indicaremos a via a seguir ou colaboraremos com a sua resolu\u00e7\u00e3o, de acordo com nossa responsabilidade.<\/p>\n<\/section><section class=\"legal-section\" id=\"conservacion\">\n<span class=\"num\">08<\/span>\n<h2>Conserva\u00e7\u00e3o, respaldo e exce\u00e7\u00f5es<\/h2>\n<p>A elimina\u00e7\u00e3o pode estar limitada por requisitos de seguran\u00e7a, preven\u00e7\u00e3o de fraude, cumprimento fiscal, obriga\u00e7\u00f5es contratuais ou legais, defesa de direitos e outras exce\u00e7\u00f5es legalmente aplic\u00e1veis.<\/p><p>Alguns dados residuais podem permanecer temporariamente em c\u00f3pias de seguran\u00e7a protegidas at\u00e9 o cumprimento do ciclo de conserva\u00e7\u00e3o correspondente, com acesso restrito e sem retorno ao uso normal, salvo necessidade justificada.<\/p><p>Neste site n\u00e3o estabelecemos um prazo \u00fanico para todos os dados: depende da categoria de informa\u00e7\u00e3o, da obriga\u00e7\u00e3o aplic\u00e1vel e da rela\u00e7\u00e3o contratual. Para conhecer o tratamento correspondente, consulte o nosso <a class=\"inline-link\" href=\"https:\/\/vchat.com.mx\/pt\/aviso-de-privacidad\/\">Aviso de Privacidade<\/a>.<\/p>\n<\/section><section class=\"legal-section\" id=\"arco\">\n<span class=\"num\">09<\/span>\n<h2>Outros direitos de privacidade<\/h2>\n<p>Al\u00e9m da elimina\u00e7\u00e3o ou cancelamento, as titulares podem exercer os direitos: <strong>Acesso, Retifica\u00e7\u00e3o, Cancelamento e Oposi\u00e7\u00e3o (ARCO)<\/strong>, bem como revogar o consentimento quando necess\u00e1rio.<\/p><p>Para estas solicita\u00e7\u00f5es, escreva para <a class=\"inline-link\" href=\"mailto:hola@studiovainilla.com?subject=Solicitud%20ARCO%20%E2%80%94%20Vchat\">hola@studiovainilla.com<\/a> com o assunto <strong>\u00abSolicita\u00e7\u00e3o ARCO \u2014 Vchat\u00bb<\/strong>.<\/p>\n<\/section><section class=\"legal-section\" id=\"meta\">\n<span class=\"num\">10<\/span>\n<h2>Integra\u00e7\u00f5es e autoriza\u00e7\u00f5es da Meta<\/h2>\n<p>O tratamento relacionado com o Facebook Messenger, o Instagram e o WhatsApp Business limita-se \u00e0s informa\u00e7\u00f5es acess\u00edveis de acordo com os respectivos direitos de acesso e pol\u00edticas aplic\u00e1veis, bem como \u00e0s configura\u00e7\u00f5es autorizadas por cada empresa.<\/p><p>Esta p\u00e1gina constitui um mecanismo p\u00fablico de informa\u00e7\u00e3o e instru\u00e7\u00f5es para solicitar a elimina\u00e7\u00e3o de dados. <strong>N\u00e3o substitui os mecanismos t\u00e9cnicos que a Meta possa exigir de uma aplica\u00e7\u00e3o.<\/strong>, Como URL de retorno de chamadas para solicita\u00e7\u00f5es de remo\u00e7\u00e3o. Essas funcionalidades devem ser configuradas e testadas separadamente no Meta Developers quando forem solicitadas.<\/p>\n<\/section><section class=\"legal-section\" id=\"contacto\">\n<span class=\"num\">11<\/span>\n<h2>Contato e documentos relacionados<\/h2>\n<div class=\"contact-box\"><b>Studio Vainilla \u00b7 Respons\u00e1vel legal da Vchat<\/b><span>Mario Humberto Guti\u00e9rrez Morales \u00b7 Pessoa f\u00edsica com atividade empresarial<\/span><a href=\"mailto:hola@studiovainilla.com\">Privacidade e elimina\u00e7\u00e3o: hola@studiovainilla.com<\/a><a href=\"mailto:hola@vchat.com.mx\">Contato comercial da Vchat: hola@vchat.com.mx<\/a><a href=\"tel:+526144741000\">Telefone: +52 614 474 1000<\/a><a href=\"https:\/\/www.studiovainilla.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Site do respons\u00e1vel: www.studiovainilla.com<\/a><a href=\"https:\/\/vchat.com.mx\/pt\/\" target=\"_blank\" rel=\"noopener noreferrer\">Site do produto: vchat.com.mx<\/a><\/div><p style=\"margin-top:16px!important\"><a class=\"inline-link\" href=\"https:\/\/vchat.com.mx\/pt\/aviso-de-privacidad\/\">Aviso de Privacidade<\/a> \u00b7 <a class=\"inline-link\" href=\"https:\/\/vchat.com.mx\/pt\/terminos-y-condiciones\/\">Termos e Condi\u00e7\u00f5es<\/a><\/p>\n<\/section><\/main>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacidad \u00b7 Vchat by Studio Vainilla Eliminaci\u00f3n de Datos Conoce c\u00f3mo solicitar la eliminaci\u00f3n de informaci\u00f3n personal o de una cuenta vinculada con Vchat, incluidas las integraciones autorizadas con plataformas de Meta. Instrucciones p\u00fablicas de privacidad\u00daltima actualizaci\u00f3n: 11 de octubre de 2026 Contenido 1. Responsable del servicio y alcance 2. Qui\u00e9n puede solicitar la eliminaci\u00f3n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2402","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Eliminaci\u00f3n de datos - Vchat<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vchat.com.mx\/pt\/eliminacion-de-datos\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Eliminaci\u00f3n de datos - Vchat\" \/>\n<meta property=\"og:description\" content=\"Privacidad \u00b7 Vchat by Studio Vainilla Eliminaci\u00f3n de Datos Conoce c\u00f3mo solicitar la eliminaci\u00f3n de informaci\u00f3n personal o de una cuenta vinculada con Vchat, incluidas las integraciones autorizadas con plataformas de Meta. Instrucciones p\u00fablicas de privacidad\u00daltima actualizaci\u00f3n: 11 de octubre de 2026 Contenido 1. Responsable del servicio y alcance 2. Qui\u00e9n puede solicitar la eliminaci\u00f3n [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vchat.com.mx\/pt\/eliminacion-de-datos\/\" \/>\n<meta property=\"og:site_name\" content=\"Vchat\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-11T06:16:39+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/vchat.com.mx\/eliminacion-de-datos\/\",\"url\":\"https:\/\/vchat.com.mx\/eliminacion-de-datos\/\",\"name\":\"Eliminaci\u00f3n de datos - Vchat\",\"isPartOf\":{\"@id\":\"https:\/\/vchat.com.mx\/#website\"},\"datePublished\":\"2026-10-11T06:09:30+00:00\",\"dateModified\":\"2026-10-11T06:16:39+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/vchat.com.mx\/eliminacion-de-datos\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/vchat.com.mx\/eliminacion-de-datos\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/vchat.com.mx\/eliminacion-de-datos\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/vchat.com.mx\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Eliminaci\u00f3n de datos\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/vchat.com.mx\/#website\",\"url\":\"https:\/\/vchat.com.mx\/\",\"name\":\"Vchat\",\"description\":\"Tus Bandejas de Chat, en una sola.\",\"publisher\":{\"@id\":\"https:\/\/vchat.com.mx\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/vchat.com.mx\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/vchat.com.mx\/#organization\",\"name\":\"Vchat\",\"url\":\"https:\/\/vchat.com.mx\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\/\/vchat.com.mx\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/vchat.com.mx\/wp-content\/uploads\/2026\/09\/Imagotipo-Vchat-by-StudioVainilla.png\",\"contentUrl\":\"https:\/\/vchat.com.mx\/wp-content\/uploads\/2026\/09\/Imagotipo-Vchat-by-StudioVainilla.png\",\"width\":2172,\"height\":724,\"caption\":\"Vchat\"},\"image\":{\"@id\":\"https:\/\/vchat.com.mx\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Elimina\u00e7\u00e3o de dados - Vchat","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/vchat.com.mx\/pt\/eliminacion-de-datos\/","og_locale":"pt_PT","og_type":"article","og_title":"Eliminaci\u00f3n de datos - Vchat","og_description":"Privacidad \u00b7 Vchat by Studio Vainilla Eliminaci\u00f3n de Datos Conoce c\u00f3mo solicitar la eliminaci\u00f3n de informaci\u00f3n personal o de una cuenta vinculada con Vchat, incluidas las integraciones autorizadas con plataformas de Meta. Instrucciones p\u00fablicas de privacidad\u00daltima actualizaci\u00f3n: 11 de octubre de 2026 Contenido 1. Responsable del servicio y alcance 2. Qui\u00e9n puede solicitar la eliminaci\u00f3n [&hellip;]","og_url":"https:\/\/vchat.com.mx\/pt\/eliminacion-de-datos\/","og_site_name":"Vchat","article_modified_time":"2026-10-11T06:16:39+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tempo estimado de leitura":"6 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/vchat.com.mx\/eliminacion-de-datos\/","url":"https:\/\/vchat.com.mx\/eliminacion-de-datos\/","name":"Elimina\u00e7\u00e3o de dados - Vchat","isPartOf":{"@id":"https:\/\/vchat.com.mx\/#website"},"datePublished":"2026-10-11T06:09:30+00:00","dateModified":"2026-10-11T06:16:39+00:00","breadcrumb":{"@id":"https:\/\/vchat.com.mx\/eliminacion-de-datos\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/vchat.com.mx\/eliminacion-de-datos\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/vchat.com.mx\/eliminacion-de-datos\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/vchat.com.mx\/"},{"@type":"ListItem","position":2,"name":"Eliminaci\u00f3n de datos"}]},{"@type":"WebSite","@id":"https:\/\/vchat.com.mx\/#website","url":"https:\/\/vchat.com.mx\/","name":"Vchat","description":"Os seus Tabuleiros de Chat, num s\u00f3.","publisher":{"@id":"https:\/\/vchat.com.mx\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/vchat.com.mx\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/vchat.com.mx\/#organization","name":"Vchat","url":"https:\/\/vchat.com.mx\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/vchat.com.mx\/#\/schema\/logo\/image\/","url":"https:\/\/vchat.com.mx\/wp-content\/uploads\/2026\/09\/Imagotipo-Vchat-by-StudioVainilla.png","contentUrl":"https:\/\/vchat.com.mx\/wp-content\/uploads\/2026\/09\/Imagotipo-Vchat-by-StudioVainilla.png","width":2172,"height":724,"caption":"Vchat"},"image":{"@id":"https:\/\/vchat.com.mx\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/vchat.com.mx\/pt\/wp-json\/wp\/v2\/pages\/2402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vchat.com.mx\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vchat.com.mx\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vchat.com.mx\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vchat.com.mx\/pt\/wp-json\/wp\/v2\/comments?post=2402"}],"version-history":[{"count":4,"href":"https:\/\/vchat.com.mx\/pt\/wp-json\/wp\/v2\/pages\/2402\/revisions"}],"predecessor-version":[{"id":2407,"href":"https:\/\/vchat.com.mx\/pt\/wp-json\/wp\/v2\/pages\/2402\/revisions\/2407"}],"wp:attachment":[{"href":"https:\/\/vchat.com.mx\/pt\/wp-json\/wp\/v2\/media?parent=2402"}],"curies":[{"name":"bom jogo","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}