Vchat

Channels and integrations

Your conversations, in one place.

Connect the channels your business uses today and get your operations ready for the upcoming channels that Vchat will integrate. Everything converges in the same Inbox, CRM, tracking, and contact context.

Available now

Use the main channels from a single inbox and maintain the same operational continuity between sales, service, and follow-up.

Active channels
Active

WhatsApp

Centralize WhatsApp conversations alongside the rest of your sales and support operations.

Messaging
Active

Instagram

Bring Instagram messages and conversations into the same Vchat Inbox.

Social messaging
Active

Facebook

Integrate messages from Facebook to follow up alongside the rest of your channels.

Social messaging
Active

Messenger

Manage Messenger conversations within the same operational flow of Vchat.

Meta ecosystem
Active

Web chat

Convert your site visitors into CRM-connected conversations, tasks, and bookings.

Website
Coming soon

TikTok

Upcoming integration to capture conversations and commercial signals from TikTok.

Roadmap
Coming soon

Telegram

Planned to add more omnichannel coverage while maintaining the same history and control.

Roadmap
Coming soon

Google Business

Designed to unify conversations and business profile inquiries on Google.

Roadmap
Truly Omnichannel

It doesn't matter where the conversation starts.

The goal is for the team to see the person and their context, not a collection of isolated inboxes. Each channel connects with the rest of the operation.

Centralized historyThe team consults conversations and context from Vchat without switching between platforms.
Contact + CRMThe channels connect with the profile, the sales stage, and the contact tracking.
Human + AIThe same conversation can be handled by a person or by an AI Agent according to your rules.
Operational actionsFrom the chat, you can create tasks, reservations, assignments, and next steps.
TikTok Telegram Google Business
Inbox omnicanal de Vchat
More Than Just Connecting Channels

Everyone feeds the same operation.

Each interaction can enrich the CRM, trigger an automation, generate a task, activate AI, or result in a reservation.

360° ProfileContact data, history, notes, categories, and activity without losing the channel origin.
Pipeline CRMMove opportunities between stages without losing the thread of the conversation or the entry channel.
Schedule and bookingsConvert a conversation into an appointment, call, or booking from the same workspace.
TasksAssign owners, priorities, and follow-up dates so nothing is left without someone in charge.
AutomationsDefine triggers and actions based on what comes from each connected channel.
AI AgentsActivate AI on the channels you choose and maintain human control when necessary.
From the channel to the result

A single workflow.

1. EnterThe message comes from WhatsApp, Instagram, Facebook, Messenger, or web chat.
2. It is identifiedVchat retrieves contact context, history, and channel origin.
3. Now servingHuman or AI responds according to the rules configured for your operation.
4. It becomesCRM, task, reservation, automation, or follow-up keep the process going.

Centralize your channels in Vchat.

Start with the channels you use today and set the stage for the next ones that will be part of the Vchat ecosystem.