Vchat

14 days free
Vchat AI Agents

AI that works as part of your operation.

Create specialized agents by area, define what they know, how they respond, what they can do, and when they should hand over the conversation to a human.

Try for 14 days View plans with AI Speak with an executive
Multiple agentsAuthorized knowledgeHuman control TransfersAI CreditsApparent consumption
Agentes AI de Vchat
Configure them your way

Each agent can have a different function.

Role and departmentSales, customer service, reservations, support, or any other specific function within your operation.
Tone and behaviorDefine how it should speak, what style to use, and which goals it should prioritize.
KnowledgeAssign only the authorized sources that this agent can consult.
AutonomyControl how far it can go before asking for support or transferring to a person.
ChannelsDetermine in which channels each agent can participate based on your configuration.
Human transferWhen a response requires validation, the team receives the context to continue.
AI CreditsCheck available capacity and expand it with top-ups without changing your plan.
Consumption per agentUnderstand which agents are using the most AI within your workspace.
Human + AI

Control never disappears.

Vchat doesn't force you to choose between automation or people. You can combine both models according to what each conversation needs.

Disable AI globallyPause workspace AI anytime.
Record a conversationAn executive can intervene manually without losing context.
Return it to AIWhen human intervention ends, AI can resume handling.
Escalate due to lack of authorizationIf there is insufficient knowledge or permission to respond, it is transferred to the team.
Control humano y AI en Inbox Vchat
Conocimiento AI en Vchat
AI Knowledge

AI responds with what you authorize.

Upload and organize knowledge sources so your agents work with controlled, business-specific information.

Website and FAQsPublic information or frequently asked questions.
PDF / DOC / TXTDocuments, policies, manuals, and internal resources.
Tests and snippetsCheck what information each source retrieves.
ReindexingKeep the information used by AI up to date.
How it works

One conversation, multiple layers of intelligence.

01 · ENTER

Message

The customer is writing from a connected channel.

02 · IDENTIFY

Context

Vchat consults history, contact, stage and available data.

03 · CONSULTATION

Knowledge

The agent uses only the sources it is authorized to use.

04 · ACT

Respond or escalate

Answer according to their rules or transfer to the team.

05 · CONTINUES

Operation

CRM, task, reservation, or follow-up keep the process alive.

Experience what it feels like to work with AI Agents.

Create your workspace and configure your first agents within Vchat.

Start for free View prices