Vchat CRM
Convert conversations into opportunities that advance.
Vchat connects the contact, conversation, and pipeline so your team has commercial context and follow-up in the same place.
01New
02Qualified
03Proposal
04Negotiation
05Cattle
06Lost
360° Profile
The CRM starts with knowing the contact better.
Before moving an opportunity, the team needs to understand who the person is and what has happened with them.
Contact informationName, company, data, origin and categories.
History and activityRetain context of interactions and follow-up.
Value and interestConnect commercial potential with products or services.
Notes and persons in chargeThe team can collaborate around the same record.
Connected pipeline
More clarity on what follows.
Each stage helps organize the sales process and keep visible what needs attention.
Visual stagesOrganize opportunities from New to Won or Lost.
ResponsibleAssign who should follow up on each opportunity.
ValueRecord the value associated with a business opportunity.
Tasks and follow-upsTurn the opportunity into concrete actions with a date and a person in charge.
Connected conversationOpen the thread and continue assisting without breaking context.
AnalyticsMonitor pipeline progress and conversion as your operation grows.
From message to sale
A process that doesn't end in “I'll write to you later.”.
1. The contact arrivesA conversation starts from a connected channel.
It is enriched360° Profile, categories, interests, and commercial context.
3. It movesThe opportunity moves through the pipeline according to its actual stage.
4. Follow-up is conductedTasks, reservations, messages, and automations keep the process active.
Make your CRM start with the conversation.
Try Vchat and connect support, contacts, and pipeline in a single workspace.
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