Omnichannel inbox
Centralize WhatsApp, Instagram, Facebook, and web chat with the history and context of each conversation.
Messaging Omnichannel + CRM + Automation + AI Agents
Everything that happens after a “Hello”,
in one place.
Centralize conversations, turn contacts into opportunities, schedule, assign tasks, automate processes, and let your AI Agents work with clear rules.
No fees today · set up your workspace · you control when AI intervenes.
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ConversationWhatsApp, Instagram, Facebook and web chat in the same Inbox.
ConvertCRM, 360° profile, products, value, stages, and sales tracking.
ExecuteAgenda, tasks, automations, SLA, assignees, and reminders.
Scale with AISpecialized AI agents, controlled knowledge, and measurable credits.
Do you want to compare plans before getting started?
Check prices or create your workspace and try Vchat for 14 days.
Everything you can do
A complete platform, not just an inbox.
These are the main capabilities that are now part of the Vchat ecosystem.
Human support + AI
Take a conversation, pause AI, return it to AI, or keep AI globally disabled whenever you need to.
Human controlSmart transfers
Escalate conversations when AI is not authorized to respond and provide the context to the team.
Handoff360° Contact Profile
Data, company, origin, activity, categories, notes, classification, value, and business relationship in a single record.
ContactsCRM and pipeline
Move opportunities between stages, assign owners, record value, and measure conversion.
SalesProducts and services
Link products or services with contacts and conversations to enrich the business context.
CatalogTasks and follow-ups
Create todos with priority, assignee, deadline, status, and relationship to a contact.
OperationSchedule and bookings
Convert a conversation into an appointment, demo, call, booking, or follow-up directly from Vchat.
CalendarAutomations
Set up triggers, conditions, and actions to move processes without relying on manual tasks.
WorkflowsAnswers and resources
Save frequent answers and resources to respond faster and maintain consistency.
ProductivityAI Knowledge
Feed AI with websites, FAQs, documents, PDFs, policies, promotions, and internal sources.
Knowledge baseSpecialized AI agents
Create agents by area with instructions, behavior, knowledge, channels, and autonomy.
AI AgentsAI Credits
Control AI consumption by workspace and agent, with included credits and additional refills.
Measurable consumptionSLAs and responsible parties
View first response, resolution, assignee, and SLA status within the conversation.
ServiceInternal notes
Collaborate with your team without sending messages to the client and preserve internal operational context.
TeamAttachments and audio
Share files, images, and resources; use messaging tools right from Inbox.
MultimediaScheduled messages
Schedule messages for a specific date and time without losing the conversation context.
ProgrammingClassification and tags
Organize contacts and conversations by categories, stages, interests, status, and other criteria.
OrganizationExports
Export conversations and data when you need to analyze, back them up, or move them to another flow.
DataAnalytics
Measure care, operation, follow-up, times, and performance from the Insights views.
InsightsMarketing
Manage marketing initiatives, trials, communications, and actions linked to the customer lifecycle.
GrowthTeam and permissions
Organize users, departments, managers, roles, and permissions according to your company's operations.
AdministrationChannels and configuration
Manage channels, inboxes, preferences, and general settings from a single workspace.
WorkspacePlans and billing
Manage plans, AI credits, and billing from Vchat with regional pricing and subscriptions connected to Stripe.
Account24 connected capacities in the same workspace.
Start with what you need today and activate more features as your operation grows.
Explore the platform
An end-to-end connected interface.
Do you already have an account?
Enter your workspace directly. If you haven't yet, you can start your trial from here.
What makes Vchat different
AI that works with rules, knowledge, and human control.
You don't need to leave everything in the hands of a bot. You decide what it knows, what it can do, and when it should escalate.
Globally activatable or deactivatable AIPause AI for the entire workspace and turn it back on whenever you want.
Conversational controlA person can take over the conversation and return it to the AI without losing history.
Scaling by limitsIf AI is not authorized to respond, it can transfer and notify the team.
Configurable behaviorDefine the tone, style, objective, knowledge, and autonomy of each agent.
Automate more than answers
When something happens, Vchat can move the operation.
Combine events, conditions, and actions so the system tracks, assigns responsibilities, sends reminders, or triggers processes.
WhenNew message, appointment, date, keyword, or lead.
Yes / ForApply conditions based on channel, stage, or context.
SoSend, assign, remind, update, or trigger an action.
HistoryQuery executions and maintain traceability.
Try Vchat with your actual operation for 14 days.
Centralize your channels, test the operation, and discover how Inbox, CRM, Calendar, Tasks, Automations, and AI Agents connect.
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